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    How Copilot Improves the Workday for Customer Service Reps

    Your customer service agents juggle multiple tasks, systems, and customer requests daily. Microsoft Copilot integrates AI-driven assistance into workflows, allowing your agents to respond faster, streamline case management, and improve customer satisfaction. Download this infographic provides a detailed look at how AI supports service teams throughout their day. Contact Predictive Technologies, Inc. to discuss AI solutions for your customer service team.

    How Copilot Improves the Workday for Customer Service Reps published by Predictive Technologies, Inc.

    About Predictive Technologies - Predictive Technologies is a leading provider of IT Service Management and Management Consulting services.   With delivery focus in applications, database management, middleware and appliances of converged software+hardware.   Our customers seek accelerated adoptions to project delivery and IT operations management of their business applications offered through our managed service offerings.  Using an ITIL service methodology, PTi provides the service value necessary for our customers to deliver consistent results to their business units and end customers.  With Global Customers in manufacturing, high-tech, financial services, retail and entertainment industries our delivery teams can meet your projects needs.  Providing "the right fit" as trusted advisor and partner to your organization.